Shipping Policy
Thank you for choosing our products and services! To ensure a smooth shopping experience, please read the following detailed shipping policy carefully.
1. Order Processing Time
All orders will be processed within 3-5 business days (Monday to Friday, excluding weekends and public holidays) after payment confirmation. If there is a surge in orders or special circumstances, the processing time may be extended by 1-2 business days, and we will notify you in advance via email.
2. Order Cut-off Time
The daily order cut-off time is 12:00 AM (GMT-08:00) Pacific Standard Time (PST).
• Orders confirmed before 12:00 AM PST will be added to the same-day processing queue.
• Orders confirmed after 12:00 AM PST will begin processing on the next business day.
3. Shipping Time & Methods & Fees
After order processing is completed, shipping times vary by selected logistics method, as follows:
• Standard Shipping: Estimated 8-15 business days for delivery | Free Shipping
• Express Shipping: Estimated 3-5 business days for delivery | $25
Shipping times are estimates and may be slightly delayed due to remote delivery addresses, logistics peak periods, or weather conditions. Additionally, additional fees may apply for oversized items or deliveries to remote locations. We will notify you before processing your order.
4. Shipping Zones
We currently ship to the following country: United States
5. Tax
No additional taxes or duties are charged on shipping fees; all shipping-related costs are tax-exempt.
6. Cancellation
If you wish to cancel your order before it ships, please contact us immediately:
• Cancellation before shipment: No additional handling fees will be charged, and a full refund will be provided.
• Cancellation after shipment: Our standard return policy will apply.
7. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing a tracking number. You can use this number to check the real-time status and location of your package on the carrier’s website.
If you do not receive a tracking number within 3 business days after your order is processed, please contact us promptly.
8. Contact Us
If you have any questions about your order or shipping, please reach out to our customer service team:
Company: HANSONS TRACTOR AND MOWER REPAIR & RENTAL INC
Address: 902 CROSS PRAIRIE SUITE-B KISSIMMEE, 34744
Email: carleeparker15@gmail.com
Phone: +1 302 329 8732